First off, I would like to WARN everybody to UNPLUG household appliances that make heat. Toasters, toaster ovens, coffee makers, irons with automatic shut offs, electric heaters, curling irons and hair dryers.
My toaster almost burned my house down!
It was the day after Christmas a few years ago. I’d gone out for my usual morning walk at 6am. When I got back it smelled like I’d left the coffee pot on and it was burning. Going into the kitchen, the room was filled with smoke. I looked all around the room to see what was burning. The last object I got to was the toaster. The top was melted!
I ran over to see that the coils inside were RED. The damn thing was ON, but I hadn’t used it in DAYS! Yanking the cord out of the wall I chucked the blasted thing across the room! Then I pitched it outside.
I was really shaken. Since I was a kid I’ve always been afraid of fire. The thing which scared me most was, had this been two days earlier (Christmas Eve) I would have already been out the door to go to work! Being that my house sits way back from the road, it is very unlikely that my neighbors would have seen any fire in time to save the house. All the cats inside would have died!
The toaster was made by Black and Decker. It was only THREE MONTHS OLD.
The next day I e-mailed B&D to tell them that their toaster almost burned my house down. At the same time I went on the Consumer Products Safety Commission website and filled out a report because I wanted everyone to know about what had just happened.
I got a phone call from the CPSC the next day and was interviewed about the toaster. They wanted it. They were even willing to send someone to where I worked to get it. SURE !! Anything I could do to let the public know about something that was defective. The appointment was set for Monday morning.
Meanwhile, Black and Decker e-mailed me and wanted the toaster. I told them – NO WAY, JOSE…, because I was reporting this incident to the CPSC. I bet they weren’t happy.
The man from the CPSC took a full report on the toaster: It hasn’t been used in 5 days. No, the cats hadn’t pushed the toast lever down. It wasn’t knocked over; nothing fell on it. I told him it was right where it always sat. He asked to see the receipt and verified that it was 3 months old. Then he wrote me a check for the amount I paid and also filled me in on some info that I want to impart to everyone:
Everything that has a switch in it has the potential to fail. If the device makes heat this makes it even more dangerous. (this is one reason why I’ve never liked the idea of Crock Pots!) When a switch fails there is nothing to keep it ‘off.’ It will turn itself on. He advised me to unplug everything that makes heat when ‘on’: coffee makers, hair dryers, curling irons, irons, all electric heaters, toaster ovens and especially toasters, when not in use. He said that toasters had gotten better over the years but they still pose a hazard.
I was lucky. There were 9 fires reported from these toasters. The CPSC issued a recall for all that model of Black and Decker toasters. (They should stick to making hedge trimmers!) Consumer Reports also posted it under ‘recalls’ on their site.
If you have an instance like this - REPORT IT, don’t toss the appliance out thinking it doesn’t matter. YOU MAY SAVE SOMEONE’S LIFE.
Oh – a few weeks later, I got a check from Black and Decker.
They got off cheap: $14.95
A lawsuit would have been much more!